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Financial Protection


Straightforward Payments for Travellers with the $10,000 Peace of Mind Guaranteed

Travellers can now pay safely through Accommodation Ibiza for an increasing number of vacation rental properties. We know security is critical to travellers and that is the reason we’ve propelled the Peace of Mind Guarantee ‘ it permits our clients to concentrate on their travels and leave that aspect to us.

Significant serenity Payment Protection method!

What is Payment Protection?

Payment Protection gives visitors additional significant serenity when booking a rental through our site. It implies that we will offer a full refund for your stay if:
You’re averted or denied access to your rental when you check in. Inability to get to into a property must have been reported to us on the start date of your scheduled stay.
The property is misrepresented (varying considerably to what was advertised).
Payment that was made legitimately not gotten by the right owner or administrator.
You are covered up to $10,000 (this relies on the currency in which you made the booking).
It’s vital to remember’
To be covered by our Payment Protection guarantee, you should pay for your stay utilizing our various payment methods ( Wire Bank transfer directly to the owner bank account) or Credit Card. The deposit and balance are inclusive (if you paid in two instalments) and also the damage security deposit required.
Claims can’t be made in the event that you remain at the property overnight.
Claims must be put together by the person who made the booking.

How would I make a claim?

Get in touch with us at on the first day of the rental time frame. Kindly join a duplicate of your international ID or driving license for identification purposes.
Successful claims payments will be returned to the bank account you used to book the property.

The reimbursement claim process shall be completed within a reasonable time frame (approximately within two weeks) and we will keep you informed of any decisions or additional documentation required to process your claim.

How would I pay safely for a holiday rental?

Kindly avoid the following practices

1. Do not make payment by cash, cheques made out to cash, or use instant money transfer services such as Money Gram or Western Union. Criminals prefer these payment methods, and using them will void any guarantees from us, including the Basic Rental Guarantee.
Consent to a rental arrangement
1. Always review and sign a rental agreement before making a payment.
2. Each holiday rental property typically has its cancellation policies and different house rules. Carefully review this information and reach out to the owner or manager if you have any concerns or questions.
Only pay using bank transfer directly to the property’s owner’s bank account to be secured by our Traveler Protection.

Acknowledged payment methods

Bank to bank transfer made directly into the owner’s bank account or Credit Card.

Cancellation Policies

Bookings cancelled 2 weeks before arrive are eligible for 100% refund.
Bookings cancelled 1 weeks before arrive are eligible for 70% refund.
Bookings cancelled less than 1 week before arrival do not qualify for a refund.

Special conditions might be applied for late cancellations and refunds may be implemented.
Every vacation should be smooth and stress-free, The systems behind The Peace of Mind Guarantee and online-bookable vacation rental properties are powered, provided and managed by Accommodation Ibiza.